- My server says authentication servers are down registration#
- My server says authentication servers are down password#
- My server says authentication servers are down windows#
Use the following command to get the list of CAs that issue OTP certificates (the CA name is shown in CAServer): Get-DAOtpAuthentication. OTP authentication cannot be completed because the DA server did not return an address of an issuing CA.Įither there are no CAs that issue OTP certificates configured, or all of the configured CAs that issue OTP certificates are unresponsive. Missing CA that issues OTP certificatesĮrror received (client event log). If a valid certificate is not found, delete the invalid certificate (if it exists) and re-enroll for the computer certificate by either running gpupdate /Force from an elevated command prompt or restarting the client computer. On the Certificate dialog box, on the Certificate Path tab, under Certificate status, make sure that it says "This certificate is OK." Make sure that there is a certificate issued that matches the computer name and double-click the certificate. On the client computer, in the MMC certificates console, for the Local Computer account, open Personal/Certificates. Make sure that the computer certificate exists and is valid: OTP authentication cannot be completed because the computer certificate required for OTP cannot be found in local machine certificate store.ĭirectAccess OTP authentication requires a client computer certificate to establish an SSL connection with the DirectAccess server however, the client computer certificate was not found or is not valid, for example, if the certificate expired. Missing or invalid computer account certificateĮrror received (client event log).
My server says authentication servers are down registration#
See 3.2 Plan the OTP certificate template and 3.3 Plan the registration authority certificate. Also make sure that the DirectAccess registration authority certificate on the Remote Access server is valid. Make sure that DirectAccess OTP users have permission to enroll for the DirectAccess OTP logon certificate and that the proper "Application Policy" is included in the DA OTP registration authority signing template. The certificate request may not be properly signed with the correct EKU (OTP registration authority application policy), or the user does not have the "Enroll" permission on the DA OTP template.
My server says authentication servers are down password#
The one-time password provided by the user was correct, but the issuing certification authority (CA) refused to issue the OTP logon certificate. The request was not signed as expected by the OTP signing certificate, or the user does not have permission to enroll. Failed to enroll for the DirectAccess OTP logon certificateĮrror received (client event log). Make sure that the Internet connection on the client computer is working, and make sure that the DirectAccess service is running and accessible over the Internet. The client computer cannot access the DirectAccess server over the Internet, due to either network issues or to a misconfigured IIS server on the DirectAccess server. Ī response was not received from Remote Access server using base path and port. User credentials cannot be sent to Remote Access server using base path and port.
My server says authentication servers are down windows#
Make sure that the client computer has established the infrastructure tunnel: In the Windows Firewall with Advanced Security console, expand Monitoring/Security Associations, click Main Mode, and make sure that the IPsec security associations appear with the correct remote addresses for your DirectAccess configuration.Ī connection cannot be established to Remote Access server using base path and port. Make sure that the CAs are configured as a management servers: Get-DAMgmtServer -Type All Get the list of configured OTP issuing CAs and check the value of 'CAServer': Get-DAOtpAuthentication On the DirectAccess server, run the following Windows PowerShell commands: The user provided a valid one-time password and the DirectAccess server signed the certificate request however, the client computer cannot contact the CA that issues OTP certificates to finish the enrollment process. OTP certificate enrollment for user failed on CA server, request failed, possible reasons for failure: CA server name cannot be resolved, CA server cannot be accessed over the first DirectAccess tunnel or the connection to the CA server cannot be established. User fails to authenticate using OTP with the error: "Authentication failed due to an internal error"Įrror received (client event log). Failed to access the CA that issues OTP certificates Make sure that this log is enabled when troubleshooting issues with DirectAccess OTP. DirectAccerss OTP related events are logged on the client computer in Event Viewer under Applications and Services Logs/Microsoft/Windows/OtpCredentialProvider. This topic contains troubleshooting information for issues related to problems users may have when attempting to connect to DirectAccess using OTP authentication. Applies to: Windows Server 2022, Windows Server 2019, Windows Server 2016